Privacy Policy
1. Who We Are
Enduring Legacy Mentors (“ELM,” “we,” “us,” or “our”) operates the website at enduringlegacymentors.com and related pages (the “Site”).
This Policy explains how we collect, use, and protect personal information and how our SMS and communication programs comply with U.S. telecommunications rules, including A2P 10DLC, TCPA, and CTIA requirements.
2. Information We Collect
Information You Provide: Name, email address, phone number, company name, messages, scheduling details, form or application data, and payment information (if you purchase or book services).
Information Collected Automatically: IP address, device and browser information, pages viewed, referring URLs, and approximate location, collected through cookies, pixels, and similar technologies.
Information from Third Parties: Analytics providers, advertising platforms, CRMs, and referral partners, consistent with your settings on those services.
3. How We Use Information
We use your information to:
- Operate, maintain, and improve the Site and our services
- Communicate with you regarding support, appointments, updates, and marketing
- Personalize content, measure performance, and manage advertising or retargeting
- Prevent fraud, secure our systems, and comply with legal obligations
- Evaluate interest in and qualify users for services or events
4. Sharing of Information
We do not sell personal information. We may share information with:
- Service providers and processors (such as hosting providers, analytics tools, email and SMS platforms, payment processors, form tools, and CRM systems) under confidentiality obligations
- Parties involved in business transfers, such as mergers, acquisitions, financing, or asset sales
- Legal or regulatory authorities when required by law or to protect rights and safety
- Third parties with your consent or at your direction
5. Cookies & Similar Technologies
We use cookies, pixels, and SDKs for essential site functionality, analytics, and advertising. You can manage cookies through your browser settings and opt out of interest-based advertising at:
- optout.networkadvertising.org
- optout.aboutads.info
6. Analytics & Advertising
We use analytics and advertising tools such as Google Analytics, Meta Platforms, and similar services. These third parties may set their own cookies and collect information under their privacy policies.
You can learn more about Google’s data practices and opt out at tools.google.com/dlpage/gaoptout.
7. Email & SMS Communications (A2P 10DLC Compliance)
Consent to Receive Messages
By providing your mobile number through our Site, forms, chat, or text communications, you consent to receive informational and/or promotional SMS or MMS messages from ELM at the number you provided. Consent is not a condition of purchase.
Purpose of Messages
Messages may include appointment confirmations, reminders, service updates, educational content, and special offers.
Message Frequency & Rates
Message frequency varies based on your interactions with us. Standard message and data rates may apply according to your mobile carrier plan.
Opt-Out Instructions
You may opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message you receive. After opting out, we will send one final confirmation message and then stop sending messages unless you re-subscribe.
Help Instructions
For assistance, reply HELP to any message or contact us at hello@enduringlegacymentors.com.
Supported Carriers
Messages are delivered through major U.S. carriers including AT&T, Verizon, T-Mobile, and others. Carriers are not responsible for delayed or undelivered messages.
Data Handling & Privacy
We store mobile numbers and messaging data only for the purposes you consented to. We do not sell, rent, or share opt-in data with unauthorized third parties. Messaging opt-in data and consent records are shared only with aggregators and providers necessary to deliver messages.
A2P 10DLC Registration & Compliance
ELM operates registered messaging campaigns under the A2P 10DLC framework. All campaigns and numbers are registered with The Campaign Registry (TCR) to support compliance, deliverability, and anti-spam standards.
Opt-In Records & Retention
We maintain records of opt-in and opt-out consent as required by law and carrier regulations. If you re-subscribe, you authorize renewed communications until you opt out again.
Changes to Messaging Program
We may modify or suspend our messaging program at any time and will provide notice of material changes as required by law.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy and to comply with legal requirements. When information is no longer needed, it is deleted or anonymized.
9. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we encourage you to use strong passwords and exercise caution online.
10. Children’s Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can delete it.
11. Your Choices & Rights
Access, Update, or Delete: You may request access to, correction of, or deletion of your personal information by contacting us.
Opt-Out Options: You may unsubscribe from emails or text messages, adjust browser cookie settings, or use industry opt-out tools.
State Privacy Rights: Depending on your state of residence (including California, Virginia, Colorado, Connecticut, or Utah), you may have additional rights regarding access, correction, deletion, or opting out of certain data processing. Requests can be submitted to hello@enduringlegacymentors.com, and we will respond in accordance with applicable law.
12. International Users
If you access the Site from outside the United States, you consent to the transfer and processing of your information in the U.S., where data protection laws may differ from those in your jurisdiction.
13. Changes to This Policy
We may update this Policy from time to time. The effective date reflects the most recent version. Continued use of the Site after updates constitutes acceptance of the revised Policy.
14. Contact Us
Enduring Legacy Mentors
8911 North Capital of Texas Highway Suite 4200
Austin, TX 78759